737-222-6996 aqc@aqccvo.com
Shannen Reyes

Shannen Reyes

President

My name is Shannen Reyes, I am originally from Staten Island, NY. I have been in the healthcare industry for the past 17 yrs. I have been with AQC from the beginning. I love AQC. Being the president allows me the inside opportunity to ensure clients receive a zero percent error rate on audits. We can ensure that QUALITY is at the center of whatever we do. A lot of our clients come to us with trust issues after companies have not met their expectations, AQC’s job is to surpass their expectations and keep them as involved as they would like to be while ensuring their compliance, CVO, and contracting needs are met.

Megan Ruiz

Megan Ruiz

Administrative Assistant

My name is Megan Ruiz. I’ve lived in the Georgetown area nearly all of my life and previously worked in child care. I came to AQC as the admin assistant in June of 2016 and have learned a lot from Shannen. The thing I love the most about working at AQC is my co-workers. It’s a great feeling to come to work every day and know I’ll be working alongside a team that will go above and beyond for every client. We want to live up to our name of Advanced Quality because we know that our clients are providing important services to their communities, whether they be providers, facilities, pharmacies, or DMEs.

April Swain-Hancock

April Swain-Hancock

Contracting Coordinator

April Swain-Hancock is an Austin native. She has been in with AQC since July, 2016. Before joining the ACQ Team she managed a small locally owned insurance company & testing facility. Since joining she has come in contact with many providers, using her network connections and insurance background to assist them with obtaining large or small contracts within the network. April is determined to give her providers quality contracting from start to finish. From start-ups, small groups/solo practices to re-credentialing large groups the care and quality are always above par. “What I love about AQC?” At AQC it’s a customer service experience, there is without a doubt an Advanced Quality difference.

Susan McQueen

Susan McQueen

Contracting Asst

My name is Susan McQueen. I’m a native of Lufkin, Texas and hold degrees from Texas Tech, Huston-Tillotson, and Episcopal Theology Seminary. I have been with AQC since April of 2016 as a part of the contracting team. I love to be a blessing to our clients by being trustworthy and giving them security through accurately completing all requests in a timely manner. As a chaplain, it is important for me to serve others to very best of my abilities as I know the Lord would want me too.

Michelle Cruz

Michelle Cruz

CVO Assistant

Rachel Freeland

Rachel Freeland

CVO Assistant

Tyrone Bethal

Tyrone Bethal

CVO Assistant